Put Your Emotional Health First
FAQ
Synchronous Health is a telehealth counseling service that has partnered with AnMed to connect you to certified, masters-level counselors who can help build skills including coping with stress, anxiety, depression, relationships, grief, sleep, self-esteem and uncertainties. Synchronous also offers in-between session support via our app, Karla.
Our specialists are Triple Crown-certified, masters-level counselors who are empathetic, supportive and have a wide range of experiences and specialties.
Karla is a bot/personal assistant/coach to help assist you with your well-being between therapy sessions and beyond. Karla is personalized to you, and she will encourage, nudge and support you through reminders based on your treatment plan with your specialist.
AnMed believes emotional well-being is of utmost importance, and partnered with Synchronous Health to help provide care that meets you wherever you may be.
You’ll learn new skills to cultivate and adapt healthy behaviors in your life.
Yes, we are HIPAA compliant. No personal details about you are shared with AnMed or anyone.
Specialists are not available telephonically 24/7; however, our app Karla can be accessed 24/7 (though typically any specialist communication done through the app occurs during business hours)
Our nationwide team of specialists are specialized in different support types, including depression, burnout, anxiety, stress, post-traumatic stress disorder (PTSD), abuse, grief, Christian counseling, sleep, relationship conflict, addiction, eating disorders, loneliness, etc.
Yes, you are allowed to pick a specialist that is within your state and network.
We currently only offer virtual telehealth sessions with our participants.
Standard sessions are 45 minutes; however, sessions can vary from 30 minutes to 1 hour.
Yes, we do see minors, ages 10 and up.
This service is available at NO cost to employees.
Click on “Get Started” then “Register Here,” then follow the prompted questions. Once done with the questions, it will take you to a page where you can choose from various specialists. You will then have the option to pick a date and time for an appointment with your preferred specialist.
We use a language line if a specialist who speaks Spanish is not available.
Benefits
Join our family of participants that are improving their well-being
Compassionate
Specially trained emotional health experts who listen, help you develop strategies to cope and increase your confidence in managing through stress, anxiety, etc.
Convenient
One to one, confidential, video sessions, available from the comfort of your own home or preferred location
Flexible
Appointments available during the day, at night and on weekends
24x7
Between-session support from Karla, an app that delivers unique tips and reminders personalized to you
Supportive
Family counseling is available as needed
Affordable
7 free sessions available for all employees who are covered by the AnMed health plan, self-pay available for non-covered employees.
What Our Clients Are Saying
Our participants report a 70% increase in their quality of life, emotional health and relationships.
"I absolutely loved my specialist. She was wonderful."
"It gave me someone to talk to during a difficult time."
"This program has been life changing for me."